Regional Services Senior Specialist, Apac (Milano)

Regional Services Senior Specialist, Apac (Milano)

09 nov
|
Campari Group
|
Milano

09 nov

Campari Group

Milano

Description

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Campari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and distributed in over 190 markets around the world, with leading positions in Europe and the Americas. Headquartered in Milan, Italy, Campari Group owns

25

plants worldwide and has its own distribution network in

26

countries, and employs approximately

4,700

people. Shares of the parent company Davide Campari - Milano N.V. are listed on the Italian Stock Exchange since 2001. Campari Group is today the sixth-largest player worldwide in the premium spirits industry.

General Description of the Role, Mission & Objectives

Respect to the organizational model and the common goals described, the GBS Regional Sr. Specialist reports to the Regional Services Director APAC, as part of the regional organization in strong connection with the Services central structure.

The purpose of the role is to drive cross countries transformation initiatives along and ensure E2E process performance achievement within the Region for Compliance & Accounting, supporting the Regional Services Director in driving cross functional transactional process innovation, harmonization and compliance.

He/She is in charge to boost alignment with global Services model and focus on continuous improvement, acting as intermediary between local organization and the Services to ensure E2E process performance enabling also smooth service delivery through BPO involvement.





He/She leverages on available data to timely identify processes performance drivers in order to prevent and/or enhance opportunities, proactively working with local entities to anticipate effective solutions. Leveragin on proximity to the markets, he/she recommends initiatives to improve customer (=Region/legal entity) satisfaction based on evidences data driven and feedbacks collected.

S/he acts as main point of contact for in market companies to activate solutions, elevate issues, share best practice, present case studies, deviations or any enhancement, etc

He/She support the Regional Services Director in coordinating alignments among regional layer, local entities and GBS.

He/She supports the governance of local Compliance & Accounting

activities

to guarantee

data quality and consistency

across countries (ensuring compliance with generally accepted accounting principles / financial reporting standards) and process execution according to Group deadlines.

Key Responsibilities
The Regional Services Senior. Specialist key responsabilities are:

Support the execution of global Services model deployment at local level, evaluate and address/approve any local deviation (if any)

Ensure process compliance to improve quality and efficiency together with Services organization, tracking SLA and OLA, to evaluate and address any local deviation leveraging on structured root cause analysis





Collaborate with local organizations for the identification of continuous improvement opportunities and initiatives to optimize and balance the operating model

Ensure finance process consistency to secure data quality and reliability also to Group consolidation purposes in full compliance with the Group deadlines

Reinforce and facilitate relationship / communication among local entities and Services / BPO, contributing to issue resolution, opportunities enhancement as well as managing escalations

Support local entities and the Services in the governance of local compliance activities to guarantee data reliability and secure quality, deploying controls and reconciliations consistent to Services guidelines

Consistently use available data to detect any opportunity of transactional process improvement, liasing with the Services to explore solutions as well as anticipate needs and issue reported by the countries and address it properly

Run training classes for new processes, tools, procedures to target audience whitin the region, to facilitate adoption and continuous support and follow up on the adoption

Key Relationships
Internal:

Local Finance Directors and teams, Service Excellence Delivery, Finance Consolidation Service, Group Statutory Reporting & Consolidation, Regional Tax Manager, Regional Treasury Manager, local Supply Chain, other Functions involved in GBS processes (e.g.: local functions for suppliers management)

External:

Consultants, External Auditors, BPO central Leads and delivery centers leads.

Experience Required

Proven experience on process re-engineering and digitalization projects

Ability to manage transformation projects with a track-record of delivering exce

📌 Regional Services Senior Specialist, Apac (Milano)
🏢 Campari Group
📍 Milano

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