Are you a fluent Italian speaker looking to kickstart an exciting international career in customer service? Join a global leader in car rental customer support and work in vibrant Bulgaria (Plovdiv or Sofia)
Position Overview
Role: Italian & English Rent-a-Car Customer Service Consultant
Location: Plovdiv or Sofia, Bulgaria (On-site)
Schedule: Monday to Friday, 09:00 – 19:00
Salary: €1,350.00 gross/month
Key Responsibilities
Represent a premier global car rental brand and deliver exceptional customer support.
Communicate with customers via phone and email in Italian.
Assist clients with reservations, booking modifications, cancellations, and travel inquiries.
Provide tailored mobility solutions to match customer needs.
Collaborate with your team to share ideas and enhance service quality.
Requirements
Language Skills: Fluent Italian (C1 level or higher) and good English for internal communication.
Soft Skills: Strong communication, problem-solving abilities, and a customer-oriented mindset.
Attitude: Positive, enthusiastic team player.
Experience:
No prior experience required — fully paid professional training is provided
Location: Willingness to work on-site in Plovdiv or Sofia, Bulgaria.
Relocation & Benefits Package
Relocation Support: Comprehensive package including a €1,500 gross premio (paid in 2 instalments) for initial rent costs.
Accommodation Assistance: 21 days of company-provided accommodation upon arrival, plus professional broker guidance to secure long-term housing.
Training Period: Fully paid professional training; accommodation during training is fully covered for relocating candidates.
Perks & Facilities: State-of-the-art office featuring a personal gym, relaxation lounges, chill-out areas, and gaming zones.
Workplace Culture: Welcoming Italian-speaking community within a supportive international team.
Additional Benefits: Comprehensive health insurance, an Employee Referral Program with attractive bonuses, and access to 50+ company perks.
Flexibility: Potential hybrid or remote options available post-training depending on operational requirements.
📌 Italian Customer Service Consultant (Milano)
🏢 Cross Border Talents
📍 Milano
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