Sartorius seeks an Application Specialist to provide technical expertise and customer support across the lifecycle of laboratory and bioprocess products. The role involves translating customer requirements into product solutions, executing application trials, resolving technical issues, and capturing market feedback to inform product development.

Responsibilities

Support customer evaluations and technical consultations by translating process requirements into product and workflow recommendations

Execute application trials, validations, and proof-of-concept activities with structured documentation and training

Resolve technical inquiries and product performance issues by troubleshooting customer processes and coordinating corrective actions

Contribute technical insights and competitive positioning during opportunity development and solution design





Analyze field observations and trial outcomes to capture customer feedback and competitive intelligence for Product Management

Requirements

- Master's degree in Life Sciences, Biotechnology, Engineering, or equivalent professional experience
- 3+ years of application support, technical support, or field application experience in life sciences
- In-depth knowledge of relevant products, applications, and customer workflows
- Ability to troubleshoot technical issues in customer environments
- Hands-on capability in demos, trials, evaluations, and technical documentation
- Cross-functional collaboration skills across Sales, Product Management, and Quality teams
- Strong communication and presentation skills for diverse audiences

📌 Application Support Specialist (Italia)
🏢 Sartorius
📍 Italia