The challenge
An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals. We are looking for an individual who demonstrates the core values of the Haier’s attitude: entrepreneurship and innovation, zero distance to consumers and IoT & Ecosystem thinking. A true change agent with an agile approach thriving for idea contamination and with a hyper-collaborative approach that breaks silos and creates an open ecosystem.

Job Posting Title
OTC Specialist

The challenge
An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals. We are looking for an individual who demonstrates the core values of the Haier’s attitude: entrepreneurship and innovation, zero distance to consumers and IoT & Ecosystem thinking. A true change agent with an agile approach thriving for idea contamination and with a hyper-collaborative approach that breaks silos and creates an open ecosystem.

What You Will Do
For a cluster of customers He/She will responsible of:

Customer management end to end

the entire order flow, from order entry to delivery

Sales condition entry &update;

Customer master data maintenance

Logistic activities such as Direct Deliveries and Booking slot Management

Claim management and related credit/debit note flow

Flow Analysis and Projects management

What you need to succeed

Accounting Background (bachelor in Economics or similar)

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Professional Experience

3/5 years’ experience in a similar role preferably in a modern and structured Company

Languages

Fluent Italian language

Good level of English

Preferred Qualifications & Soft Skills

Good knowledge of business intelligence and reporting system

Experience in reporting and PPT presentation

Deep knowledge of Microsoft Excel

Good knowledge of Microsoft Word and PPT

Good SAP knowledge

Strong team player who is willing to work in a fast paced ever changing environment

Employment Type
Permanent Contract; Full-Time

National Collective Bargaining Agreement (CCNL)
Metalmeccanici Privati

Minimum Gross Annual Salary
€ 35.000

The position includes access to an individual or collective variable incentive scheme based on the achievement of predefined performance objectives (KPIs); alternatively, any additional variable compensation components or benefits will be governed by the applicable company policies.

Benefits

Meal tickets

Lavoro da remoto

The Company may offer a different compensation package than the one indicated above, based on objective criteria identified during the selection process (such as experience, skills or changes in the scope and responsibilities of the role). Any such variation is in no way based on previous salary levels or on personal or discriminatory factors.

All decisions are made in compliance with the principle of equal pay, the applicable National Collective Bargaining Agreement (CCNL) and EU Directive 2023/970, as well as the relevant national implementing legislation.

Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

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📌 OTC Specialist (Vimercate)
🏢 Haier Europe
📍 Vimercate