Job summaryentry level management position that is responsible for the daily operations in room service. directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. assists in ensuring guest and employee satisfaction while maintaining the operating budget. strengthens the food and beverage culinary team by assisting in other outlets when needed.candidate profilehigh school diploma or ged4 years experience in the food and beverage culinary or related professional area or 2‑year degree in food service management, hotel and restaurant management, hospitality business administration or related major2 years experience in the food and beverage culinary or related professional areacore work activitiesmanaging day‑to‑day room service operationssupervising and managing employeesperforming duties in employees’ absence when neededensuring property policies are administered fairly and consistentlycommunicating areas in need of attention to staff and following upsupervising daily shift operations and ensuring compliance with all room service policies, standards and proceduressupervising staffing levels to meet guest service, operational and financial objectivesleading the room service team with interpersonal and communication skillsproviding guidance, setting performance standards and monitoring performancedeveloping goals and plans to prioritize,



organize and accomplish workmaintaining employee productivity and recognizing contributionsroom service financial and budgeting goalscomprehending budgets, operating statements and payroll progress reportsparticipating in the management of department’s controllable expenses to achieve or exceed budgeted goalsensuring exceptional customer serviceproviding services above and beyond for customer satisfaction and retentionimproving service by communicating guest needs and coaching employeesinteracting with guests to obtain feedback on product quality and service levelshandling guest problems and complaintshuman resource activitiesidentifying developmental needs of staff and providing coaching or trainingsupporting departmental orientation and new‑hire trainingtraining staff and monitoring adherence to cash handling and credit policiesadditional responsibilitiesproviding information to supervisors, co‑workers and subordinates via telephone, email or in personanalyzing information and evaluating results to choose the best solutionrecognizing good quality products and presentationsequal opportunity statementmarriott international is an equal opportunity employer, welcoming all and providing access to opportunity. we foster an environment where the unique backgrounds of our associates are valued and celebrated.

📌 Ird manager w sardinia (Porto Viro)
🏢 Marriott International Hotels
📍 Porto Viro