Location: Greece

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Work Model: Remote, Greece-based
Employment Type: Full-time
Language Requirement: Italian and English

About The Role

We are hiring an Italian-speaking Customer Support Representative to join an international customer service project based in Greece.

In this role, you will support Italian-speaking customers through phone and digital channels, assist with general inquiries, resolve customer issues efficiently, and provide a professional and positive customer experience.

This is a remote position within Greece. Candidates may already be based in Greece or be open to relocating, with relocation support available

Responsibilities

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- Assist customers through phone and digital support channels

- Respond to customer inquiries professionally and efficiently
- Identify customer needs and provide accurate information





- Resolve customer issues with empathy and a customer-focused approach

- Escalate complex cases when necessary

- Follow established procedures and quality guidelines

- Maintain a high standard of customer experience

These responsibilities generalize the project's actual phone/digital support, issue resolution, escalation, and quality-process duties without tying the post to the specific end client. xysqume

Requirements

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- Native-level or C1 Italian

- B2 English or higher

- Strong verbal and written communication skills

- Comfortable using computers and digital applications

- Customer-focused and solution-oriented mindset

- Good communication and problem-solving skills

- Able to work remotely from Greece

The source specifically requires Italian at native/C1 level and English B2.

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Per questa posizione sono disponibili opzioni di lavoro a distanza/a casa.

📌 Italian-Speaking Customer Support Representative | Remote In Greece (Gallicano Nel Lazio)
🏢 Cbtalents
📍 Gallicano Nel Lazio