11 nov
|
Hosco.com
|
Isola di Capri
11 nov
Hosco.com
Isola di Capri
ABOUTTHEROLE TheGuestGreeterisresponsibleforwelcomingJKPlaceCapriguestsattheportuponarrival,assistingthemduringdeparture,andsupportingthesmoothcoordinationofhoteltransfersandluggage,inlinewiththeJKPlacephilosophyandluxuryhospitalitystandards.
AsthefirstandlastJKPlacerepresentativeguestsmeetontheisland,theGuestGreetercreatesawarm,reassuring,andhighlypersonalisedwelcomeandfarewell.Therolerequiresattentiveguestrecognition,clearcommunication,discretion,practicalknowledgeofportoperations,andclosecollaborationwithdrivers,porters,FrontOffice,Concierge,andtransportproviderstoensureeveryjourneyisseamless.
KEYRESPONSIBILITIES Monitorexpectedferryandhydrofoilarrivalsanddepartures,remaininginformedofschedulechanges,delays,cancellations,andrelevantportconditions.
Meetarrivingguestsattheagreedportlocationwithawarm,polished,andrecognisableJKPlacewelcome.
Confirmguestnamesandtransferdetailsdiscreetly,andcommunicatearrivalspromptlytodrivers,porters,FrontOffice,andConciergecolleagues.
Guideguestssafelyandefficientlyfromtheporttothecorrecthotelvehicleormeetingpoint,offeringimmediateassistanceandpracticalinformation.
Coordinatethecollection,identification,tagging,andtransferofluggage,ensuringthatbelongingsarehandledcarefullyandassignedtothecorrectguestandvehicle.
Supportdriversbycommunicatingguestmovements,confirmingpassengerandluggagedetails,organisingpick-uppoints,andfacilitatingefficientloadinganddeparturefromtheport.
Helpmaintainanorderlyflowaroundhotelvehiclesandmeetingareaswhilecomplyingwithportaccess,traffic,andsafetyrequirements.
Assistdepartingguestsattheport,coordinateluggageunloadingandhandover,guidethemtothecorrectboardingarea,andofferawarmandcourteousfarewell.
Provideaccuratepracticalinformationaboutembarkationpoints,ticketoffices,waitingareas,andserviceupdates.
Providethoughtfulassistancetoelderlyguests,families,andguestsrequiringadditionalsupport,whilerespectingindividualneedsanddignity.
Remainreachablethroughouttheshiftandcommunicatedelays,missedconnections,misplacedluggage,guestconcerns,orotheroperationalissueswithoutdelay.
Handleguestnames,travelarrangements,andpersonalbelongingswithcompletediscretion,followinghotelandportsafety,security,lost-property,andemergencyprocedures.
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📌 Guest Greeter (Isola di Capri)
🏢 Hosco.com
📍 Isola di Capri