Creative Operations Manager (Roma)

Creative Operations Manager (Roma)

11 nov
|
Happy Mammoth PTD
|
Roma

11 nov

Happy Mammoth PTD

Roma

Happy Mammoth is a rapidly expanding natural food tech company with a presence in the United States, Australia, and Europe. We are experts in crafting, manufacturing, and promoting gut health foods, digestive aids, and microbiome-focused supplements. Our mission is to empower clients to embrace lasting health transformations and rediscover vibrant living.

About the role

We’re looking for a Creative Operations Manager to bring structure and calm to creative production across Happy Mammoth. Our team produces a high volume of ads and assets every week, and you’ll be the one who helps it all come together: on time, on brand and compliant.

It’s a role with real impact. When production runs smoothly, our strategists, designers and editors can focus on their best work, and our campaigns reach customers faster. You’ll own the workflow, the Asana boards, the freelancer roster and the production calendar, and you’ll help everyone know what they’re working on, by when, and why it matters.

You’ll work alongside Creative Strategists, Graphic Designers, Video Editors, Copywriters and Media Buyers, partner closely with our E-commerce, Amazon and TikTok teams, and collaborate with external agencies and freelancers.

What you'll own

Your time splits across eight areas. The percentages are a rough guide to where your week goes.

Creative production and project management (about 25%)

- Own the end-to-end creative workflow: intake, briefing, production, revisions, approvals, delivery and archiving.
- Run weekly creative requests, volume, deadlines, priorities and workload distribution.
- Make sure every brief is complete, actionable and tied to a business objective before production starts.




- Deliver creative for Meta, TikTok, Amazon, YouTube, e-commerce, retention, sales pages, launches, promotions and ongoing creative testing.
- Manage dependencies with Paid Media, E-commerce and other teams, and catch bottlenecks and revision loops early.

Asana, workflows and process (about 15%)

- Own all creative Asana boards, workflows, custom fields, templates, rules and automations.
- Keep task intake, assignments, statuses, dependencies and approvals accurate and visible.
- Maintain and improve the Creative Process Manual, SOPs and onboarding documentation.
- Oversee naming conventions and related automations, including Google Apps Script integrations.
- Turn decisions made in Slack and meetings into tracked, owned tasks.

Team, freelancers and capacity (about 15%)

- Coordinate the internal creative team, freelancers and external agencies day to day.
- Plan weekly resource allocation, capacity and turnaround times.
- Track freelancer and agency performance against quality standards, timelines and agreed SLAs.
- Run freelancer onboarding and offboarding: access, documentation, brand guidelines and product training.
- Approve time-off requestsand keep coverage solid through holidays and peak campaign periods.
- Escalate performance, resourcing or staffing concerns early.

Contracts,



invoices and budget (about 10%)

- Keep a current register of all creative freelancer, contractor and agency agreements, rates, retainers, payment terms and expiry dates.
- Coordinate new contracts, renewals, amendments and terminations with Legal and Finance.
- Check invoices against agreed rates, approved hours and delivered work, and follow up payments with Finance.
- Track production and external spend against approved budgets, and find ways to reduce cost.

Quality control and compliance (about 10%)

- Run creative reviews, consolidate feedback and manage approval workflows.
- Make sure assets meet brand guidelines, platform requirements and advertising standards in the US, EU, UK, AU and other markets.
- Confirm the right product claims, DISCLAIMERS and mandatory wording are in place, working with Legal, Creative Strategists and Paid Media.
- Make sure nothing goes live without all approvals, and that outdated or non-compliant assets are replaced or withdrawn.

Product lifecycle and cross-team communication (about 10%)

- Coordinate creative updates for launches, product changes, packaging changes and discontinued products.
- Update briefs, Asana fields, asset libraries and trackers when serving sizes, ingredients, packaging, pricing or availability change.
- Keep stakeholders informed in the right Slack channels, and hand off copy and design assets for sales page builds.

Asset management, tools and access (about 10%)

- Oversee creative assets across AIR and Google Drive: naming, version control, folder structure and archiving.
- Manage creative tool access and permissions, an

📌 Creative Operations Manager (Roma)
🏢 Happy Mammoth PTD
📍 Roma

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