WHO WE ARE
We are Fastweb + Vodafone, the leading telecommunications operator in Italy, with some of the most extensive and high-performance proprietary infrastructures in the country, through which we manage over 20 million mobile lines and 5.6 million fixed lines. We provide advanced digital services based on 5G, Cloud, IoT, Artificial Intelligence, and Cybersecurity to enable the digital transformation of individuals, businesses, and public institutions. We believe in a leadership approach founded on trust, constructive feedback, inclusion, and people development.
WHAT IT MEANS TO BE PART OF FASTWEB + VODAFONE
What will you find at Fastweb + Vodafone? Our values - Spark Passion, Aim High, Stand True - guide our daily work. Together, we create an environment where every person can make a difference. Guiding us is our Leadership Model: a shared language that defines how to lead with awareness at every level.
BELONGING & INCLUSION
You work in an open and collaborative environment where your ideas matter and differences are a strength.
IMPACT
Grow and make an impact - Continuous learning and development, meaningful feedback, constructive dialogue, and high-impact projects. In a company that drives real innovation in the country, you have the space to grow and make your mark. Feel good, work better - FLEXIBILITY & WELLBEING
FLEXIBILITY & WELLBEING
You have lavoro da remoto, a shorter workweek, "no clock-in" and "yes to trust and goals." Your wellbeing and work-life balance come before everything else.
SUSTAINABILITY & CUSTOMER
We do things that matter - SUSTAINABILITY & CUSTOMER Sustainable choices and a customer-first approach: with our technology, your work has a real impact on Italy and on the future.
YOUR BENEFITS
Growth and development Grow through continuous learning and development paths, along with dedicated programs designed to build the skills of the future.
Flexibility and time for yourself You can enjoy smart working up to two thirds of your working days, plan your in office days over the quarter,



and benefit from a shorter workweek with Friday afternoon off.
Parenthood Up to 4 months of paid parental leave, flexible shifts, and dedicated leave options.
Study and education Time off to sit your exams, leave options, and support if you have children with special educational needs (BES/DSA).
Wellbeing Health insurance, psychological support, free legal support, financial education, caregiving support, and the opportunity to take part in sports and cultural events.
Bonus and welfare A performance bonus that you can convert into welfare benefits, with an additional company contribution.
WHO ARE WE LOOKING FOR?
At Fastweb + Vodafone, we are looking for a Voice Network Operation Engineer for the Team Voice Services Operations In Fastweb + Vodafone stiamo cercando un Voice Network Operations Engineer per la funzione Services Platforms del Team Technology&Security; Il tuo obiettivo è garantire un servizio voce impeccabile per i nostri Clienti attraverso la gestione e l'ottimizzazione delle piattaforme di telefonia fissa (Softswitch, SBC, Registrar). In un ambiente dinamico puoi metterti alla prova e incrementare le tue competenze tecniche, collaborare strettamente con i team che gestiscono le componenti mobile (IMS, SCP) e di Rete Intelligente per garantire la perfetta integrazione dei servizi. DESCRIZIONE DEL RUOLO In qualita' di Voice Network Operations Engineer le tue attivita' e responsabilita' saranno le seguenti:
Gestire le piattaforme core di telefonia fissa (Softswitch Classe IV, IMS, SBC, Rete Intelligente)
Supportare le attività di monitoring, change, release e security sui sistemi voce
Garantire la continuità del servizio,



intervenendo su anomalie evidenziate da allarmi, KPI e segnalazioni dei clienti
Collaborare con il team di Cyber Security per la gestione degli incident e l'analisi delle vulnerabilità
Partecipare a tavoli di progetto con ingegneria e fornitori per il rilascio di nuove architetture di rete, dallo sviluppo fino al roll-out
REQUISITI ESSENZIALI
Laurea in Ingegneria delle Telecomunicazioni o discipline STEM
Esperienza pregressa nella gestione di reti voce, in particolare su piattaforme di telefonia fissa
Ottima conoscenza dei protocolli SIP
Conoscenza dei Sistemi Operativi Linux/Windows e ambienti di rete (es. Cisco-like)
Preferibile conoscenza di ulteriori protocolli (es. ISUP, Diameter, Camel, MAP) e di architetture IMS
Preferibile esperienza pregressa in ruoli di Network Operations (NOC/GNOC)
Disponibilità alla reperibilità
Buona conoscenza della lingua inglese
OTHER INFORMATION
Contract: Permanent
Working Hours: Full time
Applicable collective agreement (CCNL): Telecommunications
WORK LOCATION Preferred: Milano, Roma + hybrid working model
We are committed to being an inclusive workplace and to ensuring equal opportunities regardless of gender, gender identity, sexual orientation, ethnicity, age, religion, or disability. For us, employees are the key to success. We invest in talent, we value those who put passion and competence into their work and we promote a motivating, inclusive and open to diversity corporate culture.
Find the job or career that suits you best! Build your career in an informal and welcoming work environment, in a climate oriented towards collaboration and respect and where we encourage innovative ideas to generate a tangible impact for us and our clients. You want to get involved and make your contribution. You want to grow and embrace change. You want to face ambitious challenges with courage and responsibility. You want to make your voice heard. What you do defines who we are Fastweb Privacy Policy
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📌 Voice Network Operation Engineer (Italia)
🏢 Fastweb
📍 Italia