h3Technical Support Mechanical Expert - Tunnel /h3h3Your opportunity /h3pBe the bridge-builder who turns complex technical challenges into reliable equipment performance.
At Sidel, your expertise will help keep Tunnel solutions running and support improvements that strengthen customer operations.Based in Verona, you'll join the Product Support Back Office Team and report to the Technical Support Manager.
You'll provide mechanical support across Tunnel equipment—including bottlewashers, pasteurizers, crate washers, coolers and warmers—in complete-line and standalone configurations, working with colleagues across functions and supporting teams internationally.
The role also contributes to product modifications and variants, helping connect field experience with product development.
/ph3Your Mission /h3ulliTroubleshoot Tunnel and associated trade equipment, investigating issues and carrying out root-cause analysis (RCA) to support recovery and corrective actions.
/liliDevelop and maintain practical field methods for installation, qualification, technical analysis, repair and maintenance; support the application of retrofits where needed.
/liliSupport factory acceptance testing (FAT), installation, start-up, validation, commissioning and service for L3/L4 equipment,



including prototype qualification in the workshop.
/liliWork with Regional Product Support and other relevant teams on technical issues, product modifications and variants, including on-site qualification.
/liliShare clear technical reports and insights to strengthen expertise, analysis and communication across teams.
/li /ulh3Your Profile /h3ulliA degree in Mechanical Engineering and/or a technical professional qualification, with at least three years' relevant experience in technical assistance, field work or engineering on tunnel or process machines.
/liliKnowledge of bottlewashers and pasteurizers; experience assembling and testing complex machinery is an advantage.
/liliA customer-oriented, proactive and organized approach, with sound troubleshooting skills and the ability to work autonomously.
/liliStrong written and verbal communication and reporting skills; fluent English is essential.
French or Spanish is an advantage, as is a good level of Italian.
/liliWillingness to travel internationally up to 75% of the time, in accordance with Sidel safety rules.
We welcome applicants with varied experiences who are ready to keep learning and build strong technical connections.
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📌 Technical Support Mechanical Expert - Tunnel (Verona)
🏢 Sidel
📍 Verona