IT Helpdesk Specialist (Asolo)

IT Helpdesk Specialist (Asolo)

12 nov
|
Alpinestars
|
Asolo

12 nov

Alpinestars

Asolo

pAlpinestars is the leading global performance motorsports apparel, protection and footwear manufacturer. For over 60 years the company has been providing the world’s best athletes and motorsports enthusiasts in the pursuit of performance excellence with the most technologically advanced products which fuse protection, performance, innovation and style. /ppThanks to the outstanding quality and continuous innovation of our products, we are currently going through a solid expansion phase on the global market, for which we aim to reinforce our strongly international teams with top talent from anywhere in the world. /ph3Position /h3pWe are looking for a hands-on bIT Helpdesk Specialist /b who is passionate about technology to join our bIT Department /b located in Asolo. You are the person friends and family call when their computer stops working: you build and upgrade your own PC, follow the latest hardware and enjoy solving technical problems. In this role you will be the first point of contact for our colleagues’ everyday IT needs, keeping computers, phones, workstations and printers running smoothly. /ph3Main Responsibilities /h3ulliYou will set up, configure and hand over new PCs and laptops for new and existing employees. /liliYou will prepare workstations: monitors, docking stations, keyboards, headsets and cabling. /liliYou will also set up and look after company mobile phones: configuration, accounts, replacements and repairs. /liliYou will diagnose and fix hardware problems, replace components such as memory, drives, batteries and screens,



but also carry out software installation and troubleshooting Microsoft 365 Office tools. /liliYou will clean and maintain devices, and collect, reset and prepare returned equipment for reuse. /liliMoreover, you will solve everyday printer and peripheral issues, from paper jams to toner and driver problems. /liliYou will provide first-level support to colleagues in person, by phone and through the ticket system, and upscale more complex issues. /liliYou will carry out basic network troubleshooting: Wi-Fi, cabling and device connections. /liliYou will also keep the IT equipment inventory up to date. /li /ulh3Requirements /h3ulliA genuine passion for technology: for example, you build or upgrade your own PC, enjoy gaming hardware and are the go-to IT person for family and friends. /liliSolid practical knowledge of PC and laptop hardware and of Windows; familiarity with macOS, iOS and Android is a plus. /liliKnowledge of networks (Wi-Fi, routers, switches, IP addresses) as well as cybersecurity awareness will be considered a plus. /liliA hands-on, patient and service-minded approach, with the ability to explain technical issues in simple words. /liliReliable and well organized, able to handle several requests at the same time. /liliGood command of English – bPlease note Alpinestars is a fully English speaking working environment. /b /li /ulh3Other Information /h3pLocation – Asolo, Italy (On-site) /ppCompensation Package – From €25,000 (Depending on experience) /p #J-18808-Ljbffr

📌 IT Helpdesk Specialist (Asolo)
🏢 Alpinestars
📍 Asolo

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