Overview

In this role you drive the Lean transformation of MSX International’s service operations, shaping how work flows and eliminating waste. You will partner with operations to deliver value through targeted improvements and sustainable capability building. You’ll lead Kaizen events, map value streams, conduct gemba walks, and apply structured problem solving to achieve measurable efficiency gains. The role also covers integrating AI solutions into redesigned processes and mentoring a Lean team to sustain results.

Retribuzione / Benefits

- permanent contract
- opportunity to shape continuous improvement and AI adoption
- ongoing professional development
- international company environment

Responsabilità

- Develop and drive the Lean Transformation Plan with defined projects, KPIs, and skills targets
- Plan and facilitate Kaizen events to meet Lean objectives and deadlines
- Map value streams and conduct Gemba walks to identify waste and improvement opportunities
- Lead root cause analysis and structured problem solving with operations teams
- Coach teams and Lean Ambassadors to improve consistency and delivery




- Collaborate with Operations to improve team management: objectives, performance, efficiency, and training needs
- Contribute to integrating AI solutions into redesigned processes
- Support growth of junior colleagues within the Lean team

Requisiti fondamentali

- 2–5 years of experience in Lean or continuous improvement roles
- Solid knowledge of Lean principles and tools (Gemba walks, waste reduction, value stream mapping, Kaizen, standard work, visual management, 5S)
- Hands-on root cause analysis techniques (5 Whys, A3)
- Experience in service delivery/shared services, process improvement, coaching, and project management
- Familiarity with AI tools and interest in applying them to process improvement
- Fully professional English
- Willingness to travel within region

- coaching and mentoring
- cross-functional collaboration
- clear communication
- Lean tools and techniques (Gemba, value stream mapping, Kaizen, 5S)
- Root cause analysis (5 Whys, A3)
- Process redesign with AI integration

📌 Lean Expert (Roma)
🏢 Msx International
📍 Roma