Overview
In this role, you will drive localization and evolution of TrakCare for the Italian market, collaborating with international teams to tailor the healthcare IT solution to local regulations and workflows. You will translate customer feedback and regulatory needs into concrete product requirements, and support go-live activities and training. The role sits at the intersection of healthcare and technology, offering the chance to influence product direction in a global context. You will work closely with clinicians, administrators, and developers to deliver meaningful improvements.
Retribuzione / Benefits
Hybrid working model
Meal vouchers
Opportunities for professional development
International collaboration
Work on innovative healthcare technology solutions
Responsabilità
Gain deep understanding of TrakCare functionality and adapt global features for Italy
Gather, analyze and prioritize customer feedback and regulatory requirements into clear product requirements and use cases
Contribute to Italian product roadmap planning and prioritization with global teams
Ensure localization to Italian healthcare requirements considering regulations and tender specs
Support product configuration, documentation, release notes, checklists and training materials
Develop functional requirements and use cases for new features with developers and stakeholders
Collaborate with healthcare professionals to map workflows and address operational needs




Support Implementation team during scoping, requirements analysis, and Go-Live activities
Prepare and deliver product demonstrations, presentations and training
Serve as SME for the Italian market, facilitating cross-functional communication
Participate in cross-functional collaboration across customers, developers and international stakeholders
Requisiti fondamentali
At least 3 years in healthcare IT, hospital operations or healthcare software
Strong understanding of Italian healthcare processes and interdependencies between departments
Experience in business analysis and writing functional specifications or use cases
Experience with HIS, EHR or other healthcare apps
Knowledge of Italian healthcare regulations
Strong communication and stakeholder management skills for technical and non-technical audiences
Fluency in Italian; good English proficiency
University degree in Healthcare, Medicine, Health Informatics, Computer Science or related discipline (Preferred)
Experience with healthcare IT vendors or consultancies in product-related or BA roles (Preferred)
Experience with Agile and software release processes (Preferred)
Clear communication
Stakeholder management
Cross-functional collaboration
Healthcare IT systems (HIS, EHR)
Requirements gathering and use-case development
Product localization and regulatory compliance

📌 Product Specialist (Milano)
🏢 Intersystems
📍 Milano