Overview
In this role you will own the full sales cycle for new business in Italy and manage existing Italian accounts, driving renewals and expansion. You will engage senior stakeholders across facilities, operations, procurement, finance, and IT to build a compelling business case for the ServiceChannel platform. Collaborating with cross-functional teams, you shape the customer journey from initial discovery to contract signature and ongoing account management. You will operate in a fast-growing, entrepreneurial setting with a strong customer-centric mission and a clear impact on Italy's market growth.
Retribuzione / Benefits
competitive base salary
uncapped commission
remote working with flexibility
onboarding and product training
health/dental/vision insurance
retirement plans and life/disability insurance
Responsabilità
Build and manage a healthy pipeline for mid-market and enterprise customers in Italy
Meet and exceed sales targets
Run complex, consultative sales cycles with multiple stakeholders from discovery to signed contract
Quantify business value and present tailored ROI proposals
Lead discovery sessions and coordinate product demonstrations with Solutions Consulting
Develop account plans with executive sponsors (Heads of Facilities, COOs, CFOs, Procurement Directors)
Negotiate terms and navigate procurement, legal, and security reviews
Maintain accurate opportunity/forecast data in Salesforce
Collaborate with Marketing and BDRs on targeted campaigns and ABM programs in Italy




Seamlessly hand over new customers to Implementation for long-term success
Own relationships with existing ServiceChannel customers and drive renewals, upsell, and cross-sell
Conduct regular business reviews with clients and collaborate with Client Success and Professional Services to deliver outcomes and resolve escalations
Represent ServiceChannel at industry events and customer meetings in Italy
Requisiti fondamentali
5+ years of new business software sales experience selling to multi-site organizations in relevant sectors
Experience selling SaaS into facilities/asset management, procurement or field service is a plus
Proven ability to manage long, complex sales cycles with senior decision-makers
Experience growing existing accounts (renewals, upsell, expansion) alongside new business
Structured, value-based sales approach; familiarity with MEDDICC, Challenger, or Value Selling is a plus
Strong network and relationships with enterprise clients in Italy (retail, grocery, restaurant, fitness, convenience)
Native-level Italian; professional fluency in English; German or French is a nice to have
Ability to forecast accurately and manage opportunities in Salesforce or similar CRM
Self-starter, ambitious, collaborative team player
Willingness to travel ~60% within Italy and across Europe
client relationship building
cross-functional collaboration
strategic thinking
Salesforce or similar CRM
ROI/cost-vantaggi analysis
Value-based selling methodologies (MEDDICC, Challenger, or Value Selling)

📌 Account Executive Italy (Terni)
🏢 Fortive
📍 Terni