h3Field Service Engineer Technical Support Specialist /h3pContract: Permanent, Full-Time /ppCollective Labour Agreement: CCNL B2 Tecnico di Processo - Chemical Industry /ppSalary range: ************* EUR per annum /ppLocation: North Italy /ppPosition Overview Solenis is seeking an experienced Field Service Engineer Technical Support Specialist to support customers and commercial activities across the South Europe region, with a primary focus on Italy.
This position is ideal for a hands?on technical professional with a strong electromechanical background, experience in Food Beverage and Industrial Water Treatment applications, and proven ability to manage customer relationships, service activities, and technical?commercial proposals.
The successful candidate will play a key role in ensuring the reliability and performance of customer installations while supporting business growth through technical expertise and solution?oriented service.
This is a hybrid position based in Northern Italy, requiring regular travel throughout the territory.
/ph3Key Responsibilities /h3pAs a Field Service Engineer Technical Support Specialist, you will be responsible for: /pulliPerforming installation, start?up, commissioning, maintenance, troubleshooting, and repair activities on industrial water treatment equipment and dosing systems at customer sites.
/liliProviding technical support and diagnostics, both remotely and on?site, ensuring rapid resolution of mechanical, electrical, instrumentation, and process?related issues.
/liliConducting preventive maintenance inspections and recommending improvements to optimize equipment reliability and performance.
/liliSupporting customers operating in Food Beverage and Industrial Water Treatment applications.
/liliAssessing customer needs and identifying opportunities for equipment upgrades, retrofits, and optimization projects.
/liliPreparing technical and commercial quotations for equipment, spare parts, service interventions, maintenance contracts, and system upgrades.
/liliCoordinating service activities with internal teams, subcontractors, suppliers, and customers to ensure timely execution.
/liliSupporting the Sales and Account Management teams with technical expertise during customer visits and project development.
/liliPreparing service reports, technical documentation, equipment assessments, and maintenance recommendations.




/liliEnsuring compliance with Solenis safety standards and customer site requirements during all field activities.
/liliSupporting continuous improvement initiatives and contributing to the growth of Solenis' Equipment and Solutions business.
/li /ulh3The Ideal Candidate /h3pWe are looking for a customer?focused and technically skilled professional with: /pulliA degree or technical diploma in Mechanical Engineering, Electrical Engineering, Electromechanics, Automation, Industrial Maintenance, or a related technical field.
/lili3?7 years of experience in Field Service, Technical Support, Maintenance Engineering, or Equipment Service roles within industrial environments.
/liliStrong electromechanical troubleshooting skills, including electrical systems, motors, pumps, dosing equipment, instrumentation, and process equipment.
/liliExperience within Water Treatment, Food Beverage, Utilities, Process Industry, or related sectors.
/liliKnowledge of industrial water treatment technologies, chemical dosing systems, filtration systems, pumping equipment, and process instrumentation.
/liliExperience in preparing and managing technical and commercial offers, service quotations, and project cost estimations.
/liliAbility to read and interpret electrical schematics, PIDs, mechanical drawings, and technical documentation.
/liliFamiliarity with PLC?controlled equipment and industrial automation systems.
/liliGood understanding of health, safety, and environmental requirements in industrial facilities.
/liliStrong organizational skills and the ability to manage multiple priorities independently.
/liliFluency in Italian and a good command of English.
/liliAvailability to travel approximately *****% of the time within Italy /liliValid driving license.
/li /ulh3Personal Skills /h3ulliStrong customer orientation and service mindset.
/liliExcellent problem?solving and analytical capabilities.
/liliEffective communication and interpersonal skills.
/liliAbility to work independently while collaborating with cross?functional teams.
/liliCommercial awareness and ability to identify business opportunities through technical interactions.
/liliProactive,



flexible, and results?driven attitude.
/li /ulh3Nice to have /h3ulliPrevious experience with Food Beverage production plants, CIP systems, utilities, and process water applications.
/liliKnowledge of reverse osmosis, filtration, softening, disinfection, and industrial wastewater treatment systems.
/liliExperience with digital monitoring platforms, remote diagnostics, and connected industrial equipment.
/liliProject coordination and contractor management experience.
/li /ulpSolenis is an equal opportunity employer.
All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran status, or disability status.
At Solenis, we understand that our greatest asset is our people.
That is why we offer competitive compensation, comprehensive benefits and numerous opportunities for professional growth and development.
/ppAt Solenis, we believe in transparency, equity, and fair compensation practices.
In alignment with our commitment to EU Pay Transparency standards, we are pleased to share the expected initial salary range for this role upfront: Annual Gross Base Salary Range: /ppSolenis is a proud equal opportunity and affirmative action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability.
/ppSolenis is a leading global provider of water and hygiene solutions.
The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state?of?the?art monitoring, control and delivery systems.
These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.
/ppHeadquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~***** professionals in 160 countries across six continents.
Solenis is a **** Best Managed Company Gold Standard honoree.
/ppFor additional information about Solenis, please visit or follow us on social media.
/p #J-*****-Ljbffr

📌 Field Service Engineer & Technical Support Specialist (Monza)
🏢 0481 Solenis Poland sp. z o.o.
📍 Monza