12 nov
|
AlmavivA Group
|
Bardi
12 nov
AlmavivA Group
Bardi
pAlmaviva Group is seeking an IT Service Management professional to organize and maintain IS support processes across global teams.
You will coordinate L1-L3 incident resolution, adhering to ITIL practices for incidents, problems and requests, and collaborate with development teams.
/ppYou will also manage knowledge bases, prepare incident reports, and create user documentation.
Strong English and Italian communication and experience with ServiceNow and collaboration platforms are essential.
/p #J-*****-Ljbffr
📌 It Service & Knowledge-Base Specialist (Bardi)
🏢 AlmavivA Group
📍 Bardi