Shop Attendant Shipside Career Bring your retail talent on board and create unforgettable experiences at sea.
Drive success, Live your ambition.
What You Will Do Guest Experience - Welcome guests and create engaging conversations to understand their needs and preferences.
- Deliver a high-quality shopping experience, recommending products and promotions to drive sales.
- Proactively manage guest feedback, ensuring fast and effective resolution.
Sales & Performance - Achieve individual and team targets (revenue, KPIs, conversion rate, average transaction value).
- Collaborate with the team to create a positive environment and maximize onboard revenue.
Store Operations - Maintain visual merchandising standards and ensure products are always well presented and available.
- Support operational tasks such as restocking, inventory management and handling deliveries.
- Use POS systems efficiently to ensure accurate transactions and application of promotions.
Who You Are Required - Secondary school diploma (preferably in hospitality or tourism) - At least 1 year of experience in retail or customer-facing roles - Proven ability to achieve sales targets and work with KPIs - Spoken English at B1 level or higher to communicate with an international guest base - Strong communication and interpersonal skills - Customer-oriented mindset with passion for sales and guest experience - Team spirit, adaptability and positive attitude Nice to Have - Additional European languages (Italian, French, German, Spanish) at B1/B2 level - Experience in multicultural environments - Interest in retail trends, fashion and product knowledge - Experience in luxury or guest service environments What We Offer Your life onboard - International experience combining travel,



personal development, and independence - Travel & logistics: transport covered (flights/trains) for embarkation, disembarkation, and transfers - Meals & consumption: Free daily buffet meals (breakfast, lunch, afternoon tea, dinner) - Discounts on onboard restaurants and bars (with possible daily credit) - Accommodation & services: assigned cabin (single or double) with bathroom - Cabin cleaning + free laundry service (crew laundrette and uniforms) - Package delivery service - Connectivity & tools: Free internet (250 MB/month) + free WhatsApp text - Discounts on shops, products, hairdresser, and SPA - Wellbeing & health: Free medical assistance onboard and ashore - Welfare and wellbeing programs (sports, events, monthly activities) - Leisure time: Access to gym, lounge, bar, pool, and solarium for crew - Crew excursions + discounts on guest tours - Family & friends: Opportunity to host family/friends (min. 30 days/year after 4 months) Discover Your Benefits What We Offer Your Growth - Structured onboarding + welcome kit - Mentorship program with a dedicated mentor - Clear career path within your department - Learning Officer for skills development and continuous improvement - Development model to identify and promote talented individuals Explore Your Potential Why Costa Our community brings together individuals from different parts of the world,



fostering connections and collaboration across cultures, enriched by different perspectives and experiences.
We are here to bring happiness and provide unforgettable memories and experiences to our guests.
Costa belongs to the Carnival Corporation, the largest cruise company in the world.
We are the only Italian cruise company flying the Italian flag, sailing the world's seas for more than 75 years, offering our guests a unique experience on board and on land.
We are united by a shared passion: to drive success and live their ambition.
Whether on board or shoreside, we bring energy, creativity, and a spirit of adventure to everything they do.
Costa is like a world within a world.
Onboard and ashore, we are committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic that makes us unique.
Every individual is valued and respected for who they are.
Additional Info Your Contract Fixed-term, full-time, onboard — average duration 4–6 months CBA signed on ********** for shipboard personnel employed by CSCS Salary range: Salary range Gross Annual salary starts from **** Euro (8 months out of 12).
To that amount shall be added variable items, when applicable.
Location On Board Application deadline 30/01/2027 Time required to submit the application Approximately 3 minutes CV Format PDF, Word or Image format in English or Italian (max 1.5 MB) E-mail/contact of the recruiting team (Not for submitting applications) ****** Further information Visit our dedicated section Shipside FAQs – Costa Crociere Careers Discover your candidate journey

📌 Shop Attendant... (Milano)
🏢 Costa Crociere
📍 Milano