pField Service Engineer Technical Support Specialist /ppContract: Permanent, Full-Time /ppCollective Labour Agreement: CCNL B2 Tecnico di Processo - Chemical Industry /ppSalary range : ************* EUR per annum /ppLocation: North Italy /ph3Position Overview /h3pSolenis is seeking an experienced Field Service Engineer Technical Support Specialist to support customers and commercial activities across the South Europe region, with a primary focus on Italy.
This position is ideal for a hands-on technical professional with a strong electromechanical background , experience in Food Beverage and Industrial Water Treatment applications, and proven ability to manage customer relationships, service activities, and technical-commercial proposals.
The successful candidate will play a key role in ensuring the reliability and performance of customer installations while supporting business growth through technical expertise and solution-oriented service.
This is a hybrid position based in Northern Italy, requiring regular travel throughout the territory.
/ph3Key Responsibilities /h3ulliPerforming installation, start-up, commissioning, maintenance, troubleshooting, and repair activities on industrial water treatment equipment and dosing systems at customer sites.
/liliProviding technical support and diagnostics, both remotely and on-site, ensuring rapid resolution of mechanical, electrical, instrumentation, and process-related issues.
/liliConducting preventive maintenance inspections and recommending improvements to optimize equipment reliability and performance.
/liliSupporting customers operating in Food Beverage and Industrial Water Treatment applications.
/liliAssessing customer needs and identifying opportunities for equipment upgrades, retrofits, and optimization projects.
/liliPreparing technical and commercial quotations for equipment, spare parts, service interventions,



maintenance contracts, and system upgrades.
/liliCoordinating service activities with internal teams, subcontractors, suppliers, and customers to ensure timely execution.
/liliSupporting the Sales and Account Management teams with technical expertise during customer visits and project development.
/liliPreparing service reports, technical documentation, equipment assessments, and maintenance recommendations.
/liliEnsuring compliance with Solenis safety standards and customer site requirements during all field activities.
/liliSupporting continuous improvement initiatives and contributing to the growth of Solenis' Equipment and Solutions business.
/li /ulh3The Ideal Candidate /h3pWe are looking for a customer-focused and technically skilled professional with: /pulliA degree or technical diploma in Mechanical Engineering, Electrical Engineering, Electromechanics, Automation, Industrial Maintenance, or a related technical field.
/lili3-7 years of experience in Field Service, Technical Support, Maintenance Engineering, or Equipment Service roles within industrial environments.
/liliStrong electromechanical troubleshooting skills, including electrical systems, motors, pumps, dosing equipment, instrumentation, and process equipment.
/liliExperience within Water Treatment, Food Beverage, Utilities, Process Industry, or related sectors.
/liliKnowledge of industrial water treatment technologies, chemical dosing systems, filtration systems, pumping equipment,



and process instrumentation.
/liliExperience in preparing and managing technical and commercial offers, service quotations, and project cost estimations.
/liliAbility to read and interpret electrical schematics, PIDs, mechanical drawings, and technical documentation.
/liliFamiliarity with PLC-controlled equipment and industrial automation systems.
/liliGood understanding of health, safety, and environmental requirements in industrial facilities.
/liliStrong organizational skills and the ability to manage multiple priorities independently.
/liliFluency in Italian and a good command of English.
/liliAvailability to travel approximately *****% of the time within Italy /liliValid driving license.
/li /ulh3Personal Skills /h3ulliStrong customer orientation and service mindset.
/liliExcellent problem-solving and analytical capabilities.
/liliEffective communication and interpersonal skills.
/liliAbility to work independently while collaborating with cross-functional teams.
/liliCommercial awareness and ability to identify business opportunities through technical interactions.
/liliProactive, flexible, and results-driven attitude.
/li /ulh3Nice to have /h3ulliPrevious experience with Food Beverage production plants, CIP systems, utilities, and process water applications.
/liliKnowledge of reverse osmosis, filtration, softening, disinfection, and industrial wastewater treatment systems.
/liliExperience with digital monitoring platforms, remote diagnostics, and connected industrial equipment.
/liliProject coordination and contractor management experience.
/li /ulpSolenis is an equal opportunity employer.
All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, /p #J-*****-Ljbffr

📌 Field Service Engineer & Technical Support Specialist (Monza)
🏢 Solenis
📍 Monza