h3Overview /h3 pMoncler is looking for a bFull-Time /b bFloor Supervisor /b to join our team in Serravalle.
/p pAs a key member of the boutique leadership team, the Floor Supervisor will play a critical role in driving commercial performance, delivering an exceptional client experience and ensuring operational excellence across all aspects of the business.
Acting as a role model on the sales floor, this individual will inspire and develop the team, foster a client-centric culture and contribute to the achievement of store objectives through effective leadership and execution.
/p pReporting directly to the Store Manager, the Floor Supervisor will collaborate closely with colleagues to uphold Moncler's elevated standards of service, operational efficiency, and brand representation.
/p h3Your Impact /h3 ul liConsistently embody and promote Moncler's Sales and Service standards, ensuring an exceptional and memorable client experience at every touchpoint.
/li liDrive sales performance and productivity through proactive management of key performance indicators, including Sales, UPT, Conversion Rate, Client Data Capture, Productivity, and Inventory metrics.
/li liLead by example on the sales floor, motivating and inspiring the team to achieve individual and collective objectives.
/li liSupport the recruitment, onboarding, and development of high?performing talent capable of driving business results while delivering outstanding customer service.
/li liCoach, mentor, and develop team members, ensuring full compliance with company initiatives, training programmes, CRM and Client Engagement Management (CEM) strategies, and selling excellence standards.




/li liOversee daily boutique operations, ensuring efficiency, accuracy, and the protection of company assets through effective scheduling, inventory control, cash management, shipping and receiving activities, and adherence to corporate policies and procedures.
/li liAnalyse sales and productivity reports to identify opportunities, implement action plans, and support sustainable business growth.
/li liEnsure visual merchandising and operational standards are consistently maintained in line with brand guidelines.
/li liCollaborate with the Store Manaer to cultivate a positive, inclusive, and performance?driven team environment.
/li /ul h3Qualifications /h3 ul liMinimum of 5 years' experience within luxury retail, including proven success in floor supervision and team leadership roles.
/li liStrong commercial acumen with a demonstrated ability to drive sales performance and exceed business objectives.
/li liAdvanced proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
/li liFluent Italian and English, both written and spoken; additional languages are considered a strong asset.
/li liExcellent analytical skills,



with the ability to interpret business performance metrics and translate insights into actionable strategies.
/li liStrong organizational skills and meticulous attention to detail.
/li liOutstanding interpersonal, communication, and stakeholder management skills.
/li /ul h3Preferred Qualifications /h3 pWe would particularly value candidates who demonstrate: /p ul liA proven track record of driving sales growth, developing client loyalty, and cultivating long?term customer relationships.
/li liStrong people?management capabilities with a passion for coaching, mentoring, and developing talent.
/li liAn international mindset and cultural awareness gained through exposure to diverse client and team environments.
/li liA proactive, resilient, and solution?oriented approach.
/li liReliability, credibility, and a natural ability to build trust and engagement across teams.
/li /ul h3Compensation Benefits /h3 ul liEmployment under the CCNL Tessile collective agreement.
/li liGross annual salary range: €30,000–€35,000, depending on relevant experience, skills, and internal equity considerations.
/li liCompetitive sales commission scheme linked to store performance.
/li liMeal vouchers provided for each worked day.
/li /ul p"Moncler is an Equal Opportunity Employer. We do not discriminate on the basis of ethnicity, skin color, religion, marital status, age, nationality, ancestry, disability, neurodiversity, medical condition, gender, gender identity or expression, or sexual orientation. We celebrate diversity and are committed to fostering an inclusive environment where everyone can thrive." /p #J-*****-Ljbffr

📌 Floor Supervisor - Outlet Serravalle (Montà)
🏢 Unavailable
📍 Montà