pFor our Boutique in Rome , we are looking for a full-time Client Advisor. /p pShe/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand. /p h3Key Responsibilities: /h3 ul liProvide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of history and heritage /li liAssist customers accordingly with selling ceremony /li liDiscuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products /li liEnsure the achievement of the Store goals,



enhancing and developing the business /li liBuild and strengthen relationships with customers by developing CRM and Clienteling strategies /li liBuild strong team collaborations /li liContribute to maintain the visual display of the products in accordance with visual guidelines /li liHelp ensuring the products replenishment and physical inventory of merchandise /li liBe confident with cashier procedures and after sales management /li liFollow Company grooming, accordingly with the Company's standards and policies /li /ul h3Key Requirements /h3 ul liDeep passion for fashion and luxury /li liExperience in a similar role within fashion and luxury retail companies /li liAbility to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude /li liComfortable in client face activities and clienteling /li liAbility to adapt to different customers /li liTeam-playing aptitude /li liStrong communication skills /li liUnderstanding of Retail /li liKPIsDigital Ability /li liAbility to work in a dynamic environment /li liFluent in English, a second language will be considered a plus /li /ul #J-18808-Ljbffr

📌 English Customer Experience Advisor (Roma)
🏢 ETRO
📍 Roma