bOverview /b pAs a Specialist at Apple Retail, you drive brand loyalty by delivering an exceptional, only-at-Apple customer experience. You ask questions to understand needs, tailor recommendations, and educate customers on products and purchase options. You stay current on Apple solutions, support peers, and contribute to an inclusive store culture. This role offers meaningful impact through helping customers own Apple products and services within a fast-paced team setting. /p bResponsabilità /bulliDeliver excellent customer service by understanding needs and identifying ownership opportunities /liliPresent products and services and educate customers on buying options /liliStay up to date on Apple products, services,



and sales processes /liliSupport peers by sharing knowledge and assisting with ownership opportunities /liliMaintain accuracy and follow guidance; perform other store tasks as needed /liliContribute to an inclusive environment and demonstrate Apple’s values in daily activities /li /ul bRequisiti fondamentali /bulliKnowledge of Apple products and services /liliPersonalize solutions based on customer needs /liliAbility to work in a fast-paced, multi-customer environment /liliTeam-oriented with shared responsibility and accountability /liliCurious and open to learning from others /liliUnderstand Apple products, services, and third-party products to enhance the customer experience /liliBe trusted with confidential information and uphold Apple’s core values /liliAvailability to work nights, weekends, and public holidays; reliable attendance in line with local laws /liliProficiency in local language (written and spoken; sign language supported) /li /ululliCuriosity /liliTeam collaboration /liliEffective communication /liliAdaptability in a dynamic environment /liliKnowledge of Apple products and services /liliAbility to personalize customer solutions /li /ul

📌 Specialist (Sales) (Firenze)
🏢 Apple
📍 Firenze