Candidati su Kit Lavoro: kitlavoro.it/lavoro/8a160f

**IT Support Specialist - Desktop & Infrastructure Engineer**
**Excis Compliance**
**Assago, Lombardy, Italy (On-site)** Are you passionate about technology and providing exceptional IT support? Do you thrive in a dynamic, collaborative environment where your skills make a real impact? If so, we want you to join our team as an **IT Support Specialist - Desktop & Infrastructure Engineer** in Assago, Milan! **What You'll Do**:
As a key member of our IT team, you’ll provide top-notch technical support to ensure a stable and productive computing environment. Your role will include: - Diagnosing and troubleshooting technical challenges, documenting everything in our ticketing system.
- Taking ownership of customer issues and ensuring quick, efficient resolutions.
- Collaborating with vendors to resolve complex AV issues.
- Installing, upgrading, and supporting software and hardware (Windows 7/10, Microsoft Office 365, Cisco Jabber, Printers, etc.).
- Providing support for Mac users and managing mobile devices.
- Performing preventative maintenance and repairs, using diagnostic tools to solve network and hardware/software problems.
- Keeping users informed with timely updates on issue status and resolution.
- Thriving in a project-based environment where teamwork and adaptability are key. **Why Join Us?**
- **Competitive Compensation**: Earn between **€3,600 - €3,800 gross per month**.
- **Growth Opportunities**: We offer a dynamic work environment and opportunities for professional development.
- **Impactful Work**: Be part of a team that makes a real difference by ensuring a seamless IT experience for our users.
- **Collaborative Culture**: Work alongside talented colleagues from Italy, the UK, and South Africa in a supportive and inclusive environment. **What You'll Need**: - **Technical Expertise**:



- Deep understanding of Windows 7/10 and Microsoft Office 365.
- Proficiency in Active Directory and GPOs.
- Hands-on experience with PC hardware troubleshooting and repair.
- Knowledge of enterprise anti-virus solutions and helpdesk ticketing systems.
- Experience with mobile device management.
- **Problem-Solving Skills**: Excellent analytical and troubleshooting abilities to resolve technical issues efficiently.
- **Communication Skills**: Exceptional relationship-building and customer service skills, with fluency in **Italian** and **English (B2 level or higher)** to support local users and collaborate with international teams.
- **Adaptability**: A willingness to learn and thrive in a fast-paced, project-based environment. **Location**:
Strada 3 Palazzo B3, 20090 Assago Milanofiori (MI), Italy **Ready to Build Something Amazing?** If you’re excited about technology, enjoy solving complex challenges, and want to be part of a team that values your contributions, we encourage you to apply! Let’s work together to create a stable, efficient, and innovative IT environment. **Job Types**: Full-time, Temporary, Contract
Contract length: 12 months Pay: €3,600.00 - €3,800.00 per month Ability to commute/relocate: - 20090 Assago, MI: Reliably commute or planning to relocate before starting work (required) Application Question(s): - How many years of hands-on experience do you have in providing technical support for Windows operating systems (Windows 7/10) and Microsoft Office 365?
- What are your gross annual salary expectations for this role?
- Are you open to freelance opportunities? **Experience**: - Desktop Support: 2 years (required) **Language**: - English (required)
- Italian (required) **Location**: - 20090 Assago, MI (preferred) Work Location: In person Expected Start Date: 24/03/2025

Candidati su Kit Lavoro: kitlavoro.it/lavoro/8a160f

📌 IT Support Specialist (Assago)
🏢 Excis Compliance
📍 Assago