Candidati su Kit Lavoro: kitlavoro.it/lavoro/8n3dce

Welcome Home in Licata! Do you want to work for a renowned family business and a dynamic hotel group with more than 30 hotels & residences in Europe? Do you want to "Welcome Home!" instead of a sterile atmosphere? Do you want to be actively involved in the collaboration and not just go with the flow? Do you want to aim upwards and not just stand still? Then Falkensteiner Hotels & Residences is the right choice for you! A beach resort with numerous sports facilities and play areas for young and old is being built on the seafront in Sicily, which is the antithesis of the Italian dolce far niente, the sweet idleness. Here, active highlights alternate with relaxing moments - a perfect mix for a family holiday! **Opening 2026** Location: approx. 10 kilometres from Licata, Sicily 125 rooms and suites, sports facilities, children's areas (babies to teens), spa & water worlds We looking forward to welcoming you to our team in Licata as:
**General Manager (M/F/d) earliest October 2025 / to be discussed** **Position Overview**: - Strong, hands-on operational role model with a passion for hospitality, a charismatic presence, and with excellent communication skills.
- Lead the project from pre-opening through successful operation, overseeing all aspects of strategy, operations, team development, and guest experience
- Driving long-term growth and consolidating leadership in guest recognition and innovation.
- Additionally, play a key role in building a high-performing team through strategic recruitment, staff training, and development programs. **Key Responsibilities**:
**Pre-Opening Responsibilities**: - Develop the hotel’s organizational structure and staffing plan.
- Recruit department heads and key team members.
- Execute onboarding and training programs.
- Implement hotel culture, falkensteiner values,



and service philosophy.
- Ensure compliance with all legal, licensing, and safety requirements.
- Conduct test runs for all departments (mock check-ins, F&B; service, emergency drills).
- Review quality control and guest experience simulation.
- Collect feedback and resolve operational gaps before official opening.
- Lead the “opening” to ramp up service and occupancy.
- Coordinate and build relationship with local authorities and tourism boards.
- Build relationships with investors, neighbors, suppliers, and local influencer.
- Organize pre-opening events (VIP previews, media events, opening party etc.) **Leadership & Inspirational Management**: - Serve as a hands-on operational role model, leading by example and setting high standards for the management team and staff.
- Inspire and motivate the resort staff to achieve excellence in service delivery and operational performance.
- Provide leadership that is both passionate and charismatic, fostering a positive, dynamic, and results-oriented environment.
- Develop in-depth knowledge and understanding of health tourism as the principal travel motive for all customer segments and distribution channels
- Develop and implement strategic plans to position the resort as the leading Beach Resort in Sicilia **Operational Excellence**: - Oversee the daily operations, ensuring consistent quality, efficiency, and guest satisfaction.




- Be actively involved in key operational areas, ensuring hands-on management and attention to detail across Spa, F&B;, rooms division, guest services, and more.
- Implement continuous operational improvements and best practices to streamline processes and elevate service standards. **Communication**: - Prepare and present clear, concise reports, growth strategies, and performance updates to key stakeholders.
- Communicate business performance and future growth plans with in-depth knowledge, passion and confidence, building trust and ensuring alignment. **Guest Services & Experience Innovation**: - Continuously elevate the guest experience, developing new and innovative services and offerings that set the resorts apart from competitors in the region.
- Lead a guest-centric approach, ensuring feedback is addressed proactively and guest satisfaction is consistently improved.
- Drive initiatives to enhance the overall guest experience, ensuring the resorts deliver world-class service. **Financial Management**: - Oversee the financial performance, managing budgets, forecasts, and P&L.;
- Lead and collaborate with GEC to implement revenue-optimizing strategies, including yield management and cost control.
- Identify new revenue opportunities and implement strategic cost-saving initiatives to maximize profitability. **Recruitment, Training & Development**: - Lead the recruitment of high-quality staff, ensuring the hiring of individuals aligned with the resort's luxury standards and vision.
- Develop and oversee comprehensive staff training programs, fostering continuous learning and professional growth.
- Act as a mentor and coach to the leadership team, promoting a culture of accountability, engagement, and innovation.
- Inspire teams

Candidati su Kit Lavoro: kitlavoro.it/lavoro/8n3dce

📌 General Manager (M/w/d) Falkensteiner Family Beach Resort Licata
🏢 Falkensteiner Hotels & Residences
📍 Licata