“Drive Success, Live your Ambition”

WHAT YOU WILL DO

You will be a key reference point in the onboard retail experience, delivering personalized beauty consultations, driving sales performance, and creating memorable guest interactions in a dynamic and multicultural environment.

· Deliver personalized beauty and fragrance consultations, identifying guest needs and recommending the most suitable products
· Create engaging and memorable shopping experiences that inspire guests and enhance their vacation
· Drive sales performance by achieving individual and team targets, including key KPIs (UPT, ATV, CR)
· Ensure product displays and visual merchandising standards are consistently maintained at the highest level
· Manage stock operations, including receiving, replenishment, inventory checks, and reporting discrepancies
· Support training activities within the Beauty & Fragrances category, sharing product knowledge with the team
· Handle guest feedback and requests promptly, ensuring high levels of satisfaction and service excellence

WHO YOU ARE

You bring a passion for beauty,



strong sales acumen, and a guest-oriented mindset, with the ability to thrive in a fast-paced, international retail environment where performance and experience go hand in hand.

Required

o Secondary school diploma; studies in Beauty, Cosmetics or related fields are a plus

o At least 1 year of experience in beauty retail or high-end sales environments

o Knowledge of fragrances, cosmetics and product ingredients

o Good command of English (minimum B1 level) to interact with an international guest base

o Strong communication and interpersonal skills

o Sales-driven mindset with ability to identify needs and close sales

o Attention to detail and ability to maintain high visual and operational standards

Nice to have

o Experience in multicultural or international environments

o Additional European languages (Italian, French, German, Spanish)

o Previous shipboard experience

WHAT WE OFFER

📌 SHOP SPECIALIST – BEAUTY (Genova)
🏢 Costa Crociere
📍 Genova