Job Purpose

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Support the WW Store Operations area with a focus on managing retail transformation initiatives, particularly the transition to the new SAP S/4HANA system. This includes rethinking all retail store back‑office and HQ processes with a “greenfield” approach, aimed at defining a global template across brands and countries, while working in close collaboration with Finance, IT, and Distribution/Supply Chain functions.

Responsibilities

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- Actively contribute to the Retail and Finance Transformation project, providing a proactive approach and bringing forward ideas and improvement insights;
- Participate in detailed analysis activities of retail processes (store back office and HQ), as well as Finance and Distribution processes;
- Collaborate in designing To-Be processes, identifying opportunities for improvement and optimization from a process, organizational, and systems perspective;




- Translate business needs into functional requirements for system implementation;
- Ensure proper implementation of the defined functional requirements;
- Support Retail Key Users during User Acceptance Testing (UAT) activities and actively participate in them;
- Act as Business Project Owner for the Retail area, coordinating Key Users’ involvement across project phases and ensuring an effective transition (roll‑out) from legacy to the new system;
- Serve as a point of contact both within the WW Store Operations team and with IT and external consulting firms;
- Proactively address and mitigate potential risks and conflicts that could impact project success;
- Contribute to the definition of the change management program, acting as a sponsor and ensuring alignment from an operational and business process perspective;
- Manage, support, and oversee global training sessions for the Retail area;
- Provide support to all stakeholders during go‑live and pos

📌 PRADA Retail Transformation Business Process Owner (Turbigo)
🏢 Prada
📍 Turbigo