Descrizione dell'azienda

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AUTO1 Group/Autohero is Europe’s premier platform in the used car sector, leading operations in over 30 countries worldwide. By connecting buyers and sellers through cutting-edge technology, we empower seamless car trading experiences across Europe.
Our trusted brands, including , , and , are transforming the automotive industry.
Descrizione del lavoro
For the Autohero brand, we are looking for a Head of Sales Retail responsible for managing and leading the sales force dedicated to the B2C market.
Qualifiche
- Manage a team of Team Leaders, supporting them in their work with inside sales representatives responsible for the telephone sales of used cars.
- Oversee the sales team’s performance by monitoring key KPIs such as outbound and inbound calls; develop an organized structure for outbound calls, defining precise intervals for lead follow-ups and ensuring process effectiveness.
- Continuously monitor existing KPIs, identify new success metrics,



and ensure the teams meet the defined targets.
- Analyze data to identify trends, improve processes, and implement targeted corrective actions.
- Provide continuous feedback and coaching to improve the skills and performance of Team Leaders and inside sales representatives.
- Collaborate with other company departments to ensure efficient workflows aligned with strategic goals.
- Create clear and structured reports to present sales results and improvement initiatives.

Requirements
- Experience: At least 5 years in a sales management role, preferably in telephone sales or a similar environment.
- Leadership skills: Proven ability to lead and motivate teams of Team Leaders and sales representatives, fostering a positive and results-driven work environment.
- Data-driven approach: Excellent ability to analyze data, identify opportunities, and make informed decisions based on quantitative insights.
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📌 Head of Retail Sales (Milano)
🏢 AUTO1 Group
📍 Milano