Responsibilities
- Act as the main point of contact for an assigned group of clients, supporting them throughout the project lifecycle from onboarding through go-live, ensuring a smooth and well-coordinated client journey.
- Support clients in preparing for implementation and testing phases, including UAT and conformance testing, providing guidance, clarification, and follow-up to help them validate the solution.
- Coordinate project-related communications, including regular updates, release communications, and operational messages, ensuring information is clear and aligned across all stakeholders.
- Work closely with both clients and internal teams by organizing meetings, tracking actions, and helping to resolve issues or questions in a timely and structured way.
- Review documentation and specifications, contribute to client readiness activities, and support continuous improvement initiatives aimed at enhancing processes and service quality.

Profile / Qualifications
- Education & experience
- Bachelor's degree in Economics, Finance, Business Administration or related field.




- 1-2 years of experience in client services, operations, project coordination, or similar roles (internships and junior profiles are welcome).
- Technical skills
- Strong understanding of financial markets or financial services environments.
- Familiarity with client service operations and/or CCP environments is an advantage.
- Experience with CRM and service management tools.
- Interest in technology, project coordination, and operational processes.
- Soft skills
- Strong attention to detail and analytical thinking.
- Excellent organisational and multitasking skills, with ability to manage several projects in parallel.
- Strong client orientation and relationship-building skills.
- Clear and effective communication skills (written and verbal).
- Proactive problem-solving mindset and ability to work in a fast-paced environment.
- Team player, adaptable and comfortable working under structured

📌 Clearing Client Readiness junior analyst (Italia)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Italia