Be the one building AI-powered experiences where they matter most

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Your Role at Genesys
As a Senior Account Executive, Public Sector, you will drive strategic growth across a defined portfolio of mostly public sector organizations in Italy, while developing new business within a high-potential greenfield territory. You will focus on expanding relationships, identifying digital transformation opportunities, and positioning the full Genesys Cloud platform at executive level. At Genesys, we are redefining how organizations connect with people through empathy and innovation,



and this role is critical in bringing that vision to government institutions and public services across Italy. You will act as a trusted advisor to senior stakeholders, navigating complex procurement environments and orchestrating cross-functional teams and partners to win high-value, multi-stakeholder deals.

Key Responsibilities:
- Own and expand a portfolio of Public Sector accounts, with a strong focus on developing greenfield opportunities across Italy
- Develop and execute multi-year account strategies aligned with public sector priorities, including national and regional digital transformation initiatives
- Drive adoption of cloud, AI, and digital engagement solutions that improve citizen services, accessibility, and operational efficiency
- Navigate and influence public procurement processes including tenders, CONSIP framework agreements
- Engage senior government officials and executive stakeholders to shap

📌 Sr. Account Executive, Public Sector (Roma)
🏢 Genesys
📍 Roma